Internal Copy of How to cancel accounts/change/remove subscriptions
This article will outline the process to cancel accounts change or remove subscriptions in your Croptracker account.
For more information or help managing your subscriptions, contact us at support@croptracker.com
Instructions
Head to the User Admin page
Press Edit on the user you want to change/remove the subscriptions from
Once you have selected the user you want to change/remove the subscription from you can you unselect the subscription from the User Access and it will prompt you with a popup asking if you want to keep this seat open for someone else. if you want to keep this subscription you can click keep open, and if not you can click Remove seat, which removes the subscription entirely.
The prompt that will pop up:After you have decided what to do with the subscription press the save button.
To completely close an account make sure you remove all subscriptions from ALL users and delete ALL subscriptions from the account. (this includes Farm manager, User admin and Billing Admin).
Optionally you can set the user as NOT enable, this will just hide all user information.
Keep open: Keeps your subscription and will generate a charge when your next billing cycle comes.
Remove Seat: Removes the subscription entirely and will not generate a charge when your next billing cycle comes.