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How to Get Support
Quick Start Guide
- Signing up to Croptracker
- Log In on the Croptracker Website
- First time in your account
- How to Pay with a Credit Card
- How to add new users
- How to add Subscriptions to users
- How to cancel/change/remove subscriptions
- How to move subscriptions to other users
- How to Reset Your Password
- How to Filter Users as a User Admin
- Accessing Invoices
- Managing Preferences in Croptracker
- How to Change Your Croptracker Username/Email
- Field Maps
- Croptracker Mobile App
- Croptracker Mobile Apps - Minimum required devices
- Download the Croptracker iOS App
- How to enable Auto-update on Android
- How to Manually update your Croptracker App on your Apple device
- Log In on the Croptracker App
- App Troubleshooting: Reset App vs. Reset Download Progress
- Changing The Language On Our Mobile App
- Updating Croptracker App
- How to Download Croptracker on Android
- Supported Barcode Types on Android and IOS
- Cómo actualizar manualmente la aplicación de Croptracker en tu dispositivo Apple
- How to use a Bluetooth barcode scanner with the mobile app
- Equipment Management
- Field Printing
- Field Printing Setup and Information
- Hardware - Barcode Printers
- Cloud Printing: Google Cloud Printer Setup
- iOS App: How to set up a mobile printer
- iOS App: Zebra Printer Troubleshooting Steps
- Android App: How to set up a mobile printer
- Android App: How to set up your Zebra Printer
- Set Up your Mobile App to Scan Tags
- Aplicación iOS: Cómo configurar una impresora móvil
- How to connect Zebra printer via Bluetooth on IOS
- Configurar su impresora móvil: cómo conectar una impresora Zebra a través de Bluetooth en iOS
- Field Printing How-To Articles
- Field Printing Setup and Information
- Reports
- Contacts
- Add a Credit Card to your account (New and Existing Users)
- How to use Data-Table Options
- How to Limit Report Columns and Export
Production Practice
Harvest
- Harvest Set-Up
- Harvest How-To Articles
- Harvest Preference Menu
- How to record a Harvest Event
- How to Record a Harvest - Mobile App
- Inventory View - How to view Inventory using the Inventory Manager
- Harvest: How to add a Variety
- How to Add Harvest Classes
- How to Create a Harvest Tag Set
- How to Flag Harvest Events With Piece Rate On Mobile
- Tracking Codes
- Harvest Tag Types
- Harvest Quality Vision 3.0: Mobile Scanning Procedure for HQV with Harvest Module
- How to Scan Location Labels on the App
- How to undelete harvested bins
- Harvest Reports
- Harvest Workflows
- Harvest Estimate
Spray
- Spray Setup
- Spray How-To Articles
- Chemical Management
- How to Add a Chemical
- How to Create a New Version of a Chemical
- How to Track Chemical Inventory
- How to Record Deposits and Withdrawals
- How to Reset Chemical Inventory
- How to Delete a Chemical
- How to Calculate a Treatment Cost
- Chemical List Subscriptions
- How to Only Show Available Chemicals
- How to Create Chemical Storage Sites
- How to Transfer Chemicals Between Sheds
- How to Create a Treatment Template
- Create a Spray Plan
- Create a Spray Event
- How to Record Spray Events and Spray Plans
- How to Add an Additional Applicator to a Spray Event
- Nozzle Selection in Spray Events
- How to Record Sprays from Your Mobile Device
- How to Record Fertilizer Applications
- How to Set the Default Spray Application Rate Per Block
- How to Copy a Spray
- How to Print a Spray Plan
- How to Copy a Spray on Your Mobile Device
- How to Add a Spray Applicator
- How to Generate a Spray Records
- How To Bulk Update Sprays
- PHI/REI (Pre-Harvest Interval/Re-Entry Interval)
- How to Create Sprayer Equipment
- How to use the Spray Location Tracker
- How to View Spray Plans on Mobile
- Chemical Management
- Spray Reports
- Block/Row PHI/REI Report
- Block PHI-REI Map
- Cost of Spray Report
- Cost of Spray by Block Report
- Cost of Spray Detail Report
- Chemical Use Report
- Chemical Use By Block
- Famous Spray Export
- Max. Spray Applications
- Pest Treatments Report
- Knouse Alternate Report
- Spray Plan Chemical Usage
- Spray Records (Knouse) Report
- USDA Spray Report
- Spray Records (Global GAP)
- Chemical Ingredient Use Report
Punch Clock
- Punch Clock Set-Up
- Employee Statuses
- How to Create Work Crews
- How to Add a Pay Schedule
- How to Add Employees
- How to Print Employee Badges
- How to Generate Employee Numbers
- How to Create a Piece Rate
- How to Create and Use Work Categories
- How to Create Work Schedules
- Punch Clock Kiosk Set Up
- How to Set an Employee Pay Schedule
- Cómo crear equipos de trabajo
- Punch Clock How-To Articles
- Punch Clock Admin
- Create Custom Employee Badges With Avery Design & Print
- Mobile App - Punch Clock Preferences Menu
- Mobile App - Record Work in Multiple Blocks
- Mobile App - How to Print Work Receipts
- Mobile App - How to Edit Worklogs
- Mobile App - How to Punch Employees In and Out
- Mobile App - How to Print Employee Badges
- Mobile App - How to Add an Employee Photo to an Employee
- How to control access to employees by location
- How to Record No Pay Activities
- Punch Clock Kiosk Add On Subscription App Instruction
- How to Record Employee Performance
- Aplicación móvil - Menú de preferencias de punch clock
- Aplicación móvil: Cómo editar registros de trabajo
- Punch Clock Reports
- Employee Worklog
- Employee Payroll Report
- Daily Timesheet Report
- Daily Timesheet Summary Report
- Labour Cost Report
- Total Work Cost Report
- Employee Timesheet Report
- Employee Absent Report
- Piecemeal Calculations in Punch Clock Reports
- Daily Piecework Report
- Harvest Piecemeal Pay Report
- Weekly Piecework Report
- Using the Worklog Exception Reports
- Exception Report: Orphaned Pieces
- Exception Report: Pieces With No Payout
- Exception Report: Worklogs Over Max Hours
- Exception Report: Pieces With No Picker
- Exception Report: Missing Piecework Flag
- Exception Report: Worklogs Under Minimum Minutes
- Employee Performance Review Report
- Payroll Reports
- Punch Clock Interactions
Field Packing
- Field Packing Set Up and Information
- Field Packing How-To Articles
- How to Move Masters from One Pallet to Another
- How to create Field Pack Events on the app
- How to create Field Pack Pallets on the app
- How to scan Field Pack Masters on the app: Bluetooth Scanner
- How to scan Field Pack Masters on the app: Camera
- How to Add Field Pack Piece Rates
- How to Adjust Field Pack Pallets and Masters
- How to Sync Masters
- How to Record Field Packing for Web
- Field Packing Reports
Packing
- Packing Set Up
- Packing How-To Articles
- How to Add Packing Materials
- How to Track Packing Material Inventory
- How to Add a Master Style
- How to Add a Product
- How to Add Packing Inputs - Packing Input Queue
- How to Record Packing
- Mobile App: How to Record Packing
- How to Pack a Pallet
- How to Create a Pallet
- How to Record Repacking
- How to Print Master Tags
- How to Pack Against an Order
- Items in storage that don't appear available to packing input queue
- Packing Reports
Shipping
- Shipping Set Up
- Shipping How-To Articles
- Shipping Reports
- Outstanding Bin Balance
Receiving
Storage
Irrigation
GAP Audits and Reports
- GAP/Audit Setup
- GAP Audits and Reports How-To Articles
- GAP Audits Reports
- GAP Reports List
- A. Buildings Sketch Report
- B. Storage Assessment Report
- C. Employee Personal Hygiene - Production Site Report
- D. Employee Personal Hygiene - Packinghouse/Product Storage Report
- E. Pest Control for Buildings Report
- F. Water (for Fluming and Cleaning) Assessment Report
- G. Cleaning, Maintenance and Repair of Buildings Report
- H1. Agronomic Inputs (Agricultural Chemicals) Report
- H2. Agronomic Inputs (Other) Report
- I. Equipment Cleaning, Maintenance and Calibration
- J. Cleaning and Maintenance - Personal Hygiene Facilities Report
- K. Training Session
- L. Visitor Sign-In Report
- M. Pest Monitoring for Buildings
- O. Transporting Fruit Report
- P2. Harvesting and Storing Fruit
- Q. Packing, Repacking and Storing Market Product
- R. Corrective Action
- S. Allergen Information
- T. Food Defence
- U. Food Fraud Assessment Report
- V. Production Site Vulnerability Assessment
- GAP Reports List
Quality Control
File Storage
Harvest Quality Vision
- Harvest Quality Vision Set Up
- Harvest Quality Vision How To Articles
- How to see how many scans you have taken with Harvest Quality Vision
- Uploading HQV Scans and viewing results on mobile app
- How to Set Up a Harvest Quality Vision Event
- Harvest Quality Vision Scan Lot Code Option
- Harvest Quality Vision Browser Scan View
- HQV: Pre-Harvest Sizing Instructions
- Adding a Quality Control Inspection to a Harvest Quality Vision Event
- Harvest Quality Vision Event List & View
- Harvest Quality Vision Mobile App Event Edit and Inspection View
- Harvest Quality Vision Reports
Crop Load Vision
Starch Quality Vision
Order Desk
- Transaction Types
- Order Desk How-To Articles
- Transactions List
- Sales Load Builder
- How to Create Transaction Adjustments
- How to Create a Transfer
- How to Create a Return
- How to Create a Consignment Sale
- How to Create a Linked Transaction
- How to Create a Sales Order
- How to Attach a Sales Order to Raw Inventory in Shipping
- How to Create a Purchase Order
- How to Attach a Purchase Order to Raw inventory in Receiving
- How to Create Transaction Line Items (Old)
- How to Create a Consignment Order
- How to Create Transaction Line Items
Advanced Features
- How to Access Legacy Mode in the Croptracker App
- Export Manager - Famous Software
- API FAQ
- Weather Stations
- Asset Tracking
- Rule Manager
- Processing
- RFID
- Advanced Permissions
- Module Interactions
- How to Switch Accounts
- How to Add Your Maps from Your Android Device
- How to Turn Off Legacy Mode in the Croptracker App
- iOS: How to turn off Reachability
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