This document contains tips on troubleshooting Zebra printers on iOS devices with Croptracker.
Step by Step Instructions:
1. Check on your device ff the Zebra Printer Setup app is open and close it if is open.
2. Go to iOS Settings app and select > Bluetooth.
3. There may be two connections that appear with the same name. One is the regular Bluetooth connection and the other is Bluetooth Low Energy.
4. Press the 
button next to both connections. The one that has a “Rename” option is the regular Bluetooth connection. Change the name to ‘Regular Connection’. Changing the name will let you tell it apart from the Low Energy connection, which cannot be renamed.
5. If the Low Energy option is connected, disconnect from it and forget the connection. This might cause both connections to be forgotten, but the regular connection should still have the new name.
6. Connect to the regular Bluetooth connection.