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Step-By-Step Guide

📋 Instructions: General Password Reset

Note

These steps are for when you as a user do not have access to to change your password.

  1. Visit https://www.croptracker.com/user/password/action/forgot/

  2. Enter your email address in the box marked Email Address.

  3. Complete the reCAPTCHA.

  4. Click the Reset Password button.

  5. You will be sent an email from support@croptracker.com containing instructions to finish resetting your password.

Info

If you do not receive an email within an hour please check your spam folder. If you still have not received a password reset email please email us at support@croptracker.com.

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📋 Instructions: Admin to User Password Reset Email

Note

These steps are for the User Admin and how they can send password resets to other users.

  1. Navigate to the Farm Manager

  2. From the drop-down select User Admin

  3. You will see a table with your users

  4. Click the down arrow next to the user you will be sending a password reset to

  5. Click ‘Send Password Reset Email’ that will send an email to that user

Info

If you do not receive an email within an hour please check your spam folder. If you still have not received a password reset email please email us at support@croptracker.com.

📋 Instructions: Admin changing user password

  1. Navigate to the Farm Manager

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  2. From the drop-down select User Admin

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  3. You will see a table with your users

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  4. Click the edit button next to the user you will be changing the password of.

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  5. In the User Admin :: Edit page where it says “change password & change password (confirm) fill in the new password.

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  6. Once you have entered the new password press save.

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Info

If you do not receive an email within an hour please check your spam folder. If you still have not received a password reset email please email us at support@croptracker.com.

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Need a little more support? Not sure you’re using your Croptracker account to the fullest? Get in touch with an expert at support@croptracker.com. You can also book 1-on-1 training with a Croptracker expert at https://www.croptracker.com/1-on-1-training.html