How to Submit a Ticket

This page describes how to submit a bug report, feature request, or other issue to Croptracker's Service Desk.

If you have any problem accessing the service desk please send us an email support support@croptracker.com

Step-By-Step Guide

Log in to Croptracker: https://app.croptracker.com/user/login
If you do not have an account you can submit any issues or inquiries through our contact page: Croptracker - Contact Us
In the top-right of the screen next the is the Help tab.
Expand the Help tab.
Here you should see the Service Desk and Knowledge Base.
Click the Service Desk menu item.
This will take you to the Dragonfly AG Service Desk portal.
From here you are able to search the Knowledge Base for a solution to your issue or click a link to submit a new issue.
Click the Support Request link and fill out the following form to create your request.